Gavin was appointed to the Board in June 2008 as CEO, BT Consumer (BT Retail) and became chief executive in September 2013. He is Chairman of the Executive and Technology Committees and a member of the Committee for Sustainable & Responsible Business.
Before joining BT, Gavin was managing director of the consumer division of Telewest (Virgin Media). Prior to that he spent nine years at Procter & Gamble.
Gavin is a non-executive director of British Airways and a member of the CBI President’s Committee.